Privacy Policy

Your security and confidentiality are paramount.

Last Updated: January 14, 2025

1. Introduction

At CryptoRecovery, we understand that you are approaching us during a stressful time regarding lost or stolen assets. We are committed to protecting your personal information and the sensitive details regarding your financial history. This Privacy Policy explains how we collect, use, and share information when you utilize our blockchain forensics and asset recovery services.

2. Information We Collect

To conduct a thorough forensic investigation, we collect the following types of data:

  • Personal Identification: Name, email address, phone number, and government-issued ID (for KYC compliance).
  • Transaction Data: Public wallet addresses, transaction hashes (TxIDs), and interaction history with DApps or exchanges.
  • Evidence Files: Screenshots, chat logs with scammers, and email correspondence provided by you to build your case.

3. How We Use Your Data

We do not sell your data. We use the information collected strictly for:

  • Forensic Tracing: tracking the movement of funds across blockchains (Bitcoin, Ethereum, etc.) to identify the final destination.
  • Legal Liaison: drafting reports for law enforcement agencies (FBI, Interpol, local authorities).
  • Exchange Coordination: providing evidence to Virtual Asset Service Providers (VASPs) like Binance or Coinbase to request fund freezing.

4. Data Sharing & Disclosure

Due to the nature of our work, we may need to share specific data with third parties to facilitate recovery. This includes:

  • Law Enforcement: We cooperate fully with valid subpoenas and official investigations.
  • Exchanges & Compliance Teams: We share forensic reports with compliance officers at exchanges where stolen funds are located to prove ownership.
  • Legal Partners: If litigation is required, data may be shared with our retained legal counsel.

5. Security

We utilize banking-grade security protocols to encrypt your data. All case files are stored on secure, encrypted servers, and access is restricted strictly to case managers and forensic analysts assigned to your specific file.

6. Contact Us

If you have questions about how we handle your data or wish to request the deletion of your personal records after your case is closed, please contact our Data Protection Officer at:

Email: privacy@cryptorecovery.services
Address: 1150 Nw 72nd Ave Tower 1 Ste 455, Miami, Florida 33126 US